Terms & CONDITIONS

 

Payment

Members’ are required to pay for their membership at the time of purchase and then every month there following on the same date each month. This payment will be taken automatically. 

We may terminate your membership and remove you from all our Business Alchemy Lounge and Claire Macpherson Courses platforms if your payment fails and we are unable to contact you to collect this. All products and materials within the membership will always remain the property of the business and are not to be reproduced or distributed.

The Business Alchemy Lounge is not liable for any late payment fees or reclaimed failed payments. For members making their monthly membership payment, it is your responsibility to ensure your bank card details are correct and up to date. 

The Business Alchemy Lounge does not accept payment in the form of cheques. Consequently, all purchases and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

 

Cancellation Policy and Refunds Policy

Membership:

You may cancel your monthly Business Alchemy Lounge membership at any time by emailing our support team on love@clairemacpherson.com giving 30 DAYS NOTICE to cancel your account.

Members may cancel their Business Alchemy Lounge membership and you will continue to have access to the Business Alchemy Lounge membership portal until your cancellation takes effect on the day or so before your next billing date.

For bi-annual or annual subscriptions, you may 6 or cancel your Business Alchemy Lounge membership at any time, meaning it will not renew after the initial 12 months period. We do not offer refunds on annual membership subscriptions.

If you have signed up to the monthly Business Alchemy Lounge membership subscription and would like to switch to a bi-annual or annual membership, our team will be happy to help transfer this for you. 

Please allow at least 3 days prior to your monthly billing date for us to process the change from a monthly to bi-monthly or annual membership in time. 

Switching from a bi-annual or annual membership to monthly membership is not possible during your first 6 month or 12 months, however if at the end of your 6 month or 12 month membership you would prefer to pay monthly instead, our team can happily help you with this.

 

If you have any questions or need support, please contact love@clairemacpherson.com